Returns & Exchange Policy

SHIPPING TO THE US

All orders guaranteed to ship within two business days of being placed, unless otherwise notified. 

Standard shipping is a flat rate fee of $7.50. The majority of Ground orders deliver within 3-4 days of ship date— please reference the below map for a more detailed estimate.

Expedited FedEx 2-Day shipping is offered at a flat rate fee of $15. 

Overnight shipping available: please select at checkout to view posted rates. 

See below for FedEx Ground estimated delivery time.

 

 

INTERNATIONAL SHIPPING

Orders outside the US will be dispatched using FedEx Ground and can take 5-10 business days depending on final package destination (prices vary based on delivery location). Tracking information will be emailed to you once your order has been dispatched.

Upgrades on international delivery options will be shown on our checkout pages and will ship using international mail options provided by FedEx. Please note that surcharges may be incurred on heavy items.

For orders needing to be returned or exchanged and originating outside the United States, it is the customer’s financial responsibility to ship back the unwanted items. Items should be marked “Returns of no commercial value” for entry to the USA. Returns will not be accepted if shipped COD (cash on delivery). It is recommended that packages are shipped insured and with signature required as the package is the responsibility of the customer until it reaches the returns department.

Please be sure all items being sent back are unworn, intact merchandise with all tags in its original packaging.

Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer.

 

CUSTOMS

Foray Golf is not responsible for brokerage fees, import taxes or duties applied when the package enters the destination country. Customers should consult the customs legislation of their country. Courier fees for returns and exchanges are the responsibility of the recipient.

If orders are refused by customers at point of delivery or if there is a charge back to Foray Golf for return shipping or duties, the customer is financially responsible and it will be deducted from their credit.

RETURNS

If you're having second thoughts about your gear— don’t worry—we’ll take it back. You have 30 days from the delivery date to return unworn, intact merchandise with all tags in its original packaging. 

 

Domestic (United States) flat rate return shipping fee of $7.50 will be deducted from your refund amount. Returns that are damaged or tampered with may not be accepted and may be returned to the customer. Unidentified returns may be returned to the sender. 

 

Final Sale items cannot be returned or exchanged.

 

To make a return go to returns.foraygolf.com and input your order number and email address associated with the order. Follow the brief steps and you will be provided with an RMA number and shipping label. Simply print and tape the shipping label to the outside of our packaging or your own— please make sure that the barcode portion of the label is visible. Drop the package off at the nearest post office, and we’ll refund your original form of payment within ten business days of receiving your package.

 

Your order number can be found on the confirmation email or in the “PO #” section of the Packing Slip included with your shipment.

 

  

EXCHANGES

If you would like to exchange an item, we ask that you place a new order for new item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item.

 

Gift Returns

If you received FORAY GOLF gift card and need to return merchandise purchased with it, we would be happy to accept the items back so long as they meet the full return criteria. FORAY GOLF will also issue a new gift card for the merchandise purchased. 

Please send us a message at contact@foraygolf.com with the details of the transaction including name, invoice number, and total dollar number of merchandise being returned. A FORAY GOLF customer service representative will respond to your inquiry within 24-48 hours.