Refund policy

RETURNS

If you're having second thoughts about your gear — don't worry — we'll take it back. You have 30 days from the delivery date to return your items.

All returns must be unworn, intact merchandise with all tags in its original packaging. If returning a multi-item set, all pieces must be received in good condition to be considered for a full return.

Once a return is requested, the return item(s) must be shipped within SEVEN (7) DAYS. If you do not ship your return item(s) within this time period, your order may be eligible for store credit only.

Domestic (United States) flat rate return shipping fee of $7.50 will be deducted from your refund amount.

FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED. Please note all items discounted over 40% are considered final sale and are labeled as "Final Sale" on their product page.

Please keep this in mind BEFORE making a purchase — if you have questions about the product selection or sizing please reach out to customer service for assistance prior to finalizing your order.

Returns that are damaged or tampered with may not be accepted and returned to the customer. Unidentified returns may also be returned to sender. We reserve the right to refuse any item that does not comply with our stated policy.

EXCHANGES

Unfortunately, due to the Limited-Edition nature of our product, we cannot offer exchanges.

If you would like to exchange, please place a new order for new item before returning your original purchase. This will ensure that the new item is in stock.

Once we receive your return, we will process a refund for the cost of the returned product. Please note you CANNOT request an EXCHANGE in the "notes section" of your return — any exchange requests made outside of the above process will not be actioned.

If you received a gift and need an exchange or return, please reach out to us directly at contact@foraygolf.com and we will assist you right away!

HOW DO I REQUEST A RETURN (DOMESTIC U.S. ORDERS)?

STEP 1: To make a return, please navigate to returns.foraygolf.com

STEP 2: Locate both of the following in order to start the return:
– Your 4-5 digit Order Number, found at the top of your email confirmation or on your packing slip
– The email address that was used to place the order
In the case of gift orders or if you are unable to locate the above, please reach out to contact@foraygolf.com

STEP 3: Follow the brief instructions, identifying which pieces you would like to send back, as well as reason codes for return. Please note you CANNOT request an EXCHANGE in the "notes section" of your return; unfortunately, due to the limited-edition nature of our product, exchanges are not possible; please see our exchange policy above.

STEP 4: After completion, you will be provided with both an RMA number and shipping label — these will be sent to the email address on file.

STEP 5: Please print and tape the shipping label to the outside of our packaging (or your own), making sure that the barcode portion of the label is visible.

STEP 6: Drop the package off at the nearest USPS shipping center. We will refund your original form of payment within ten business days of receiving your package. You will receive an email notification that your return has been processed.

HOW DO I REQUEST A RETURN (INTERNATIONAL ORDERS)?

For return requests that originate outside the United States, it is the customer's financial responsibility to ship items back to us. International orders are not eligible for a prepaid return label.

STEP 1: Email contact@foraygolf.com with your order number and the item(s) you'd like to return. We will confirm eligibility and issue an RMA number by email — please do not ship any item back without an RMA number, as packages without one may be refused or delayed at our warehouse.

STEP 2: Once you have your RMA number, ship your return to:

Foray Golf Returns
9015 SIGHTLINE DRIVE
UNIT A
LADSON, SC 29456
USA

Please write your RMA number clearly on the outside of the package.

STEP 3: On the customs declaration, mark the shipment as "RETURNED MERCHANDISE — NO COMMERCIAL VALUE" and declare a value of $1.00 USD. Do not declare the original retail price — doing so may cause the package to be charged import duties on arrival, which are not refundable and are the customer's responsibility.

STEP 4: Returns will not be accepted if shipped COD (cash on delivery). We recommend shipping with tracking and signature confirmation, as the package remains the customer's responsibility until it is received and inspected by our returns department. Foray Golf is not responsible for return packages lost or damaged in transit; retain your shipping receipt and tracking number as proof of shipment.

Any duties, taxes, or customs fees incurred on the original outgoing shipment or on the return shipment are non-refundable and are the financial responsibility of the customer. You may be able to recover these by contacting your local customs bureau directly.

Refunds for international orders are issued to the original form of payment. If your order was charged in a local currency, the refunded amount may differ slightly from the original charge due to exchange rate fluctuation between the purchase and refund dates — this difference is outside our control. Please allow up to 10 business days for the refund to post, as international bank processing times vary and may run longer than domestic refunds.

Please reach out to customer service (contact@foraygolf.com) with any questions relating to the above.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

Once your return has been posted, please allow 5-10 business days for your product to be shipped to our warehouse, inspected and added back to inventory. Please note that international orders may take additional time due to shipping distances.

You will then be notified via email that your return has been processed back to your original form of payment. In the case of credit card payment, please allow up to 5 business days for the refund to appear on your statement due to variations among each bank. Store Credit and Gift Card Returns will be processed and sent via email same-day.

PLEASE NOTE: delays in shipping may occur due to unforeseen disruptions in global supply chains. These are out of our control and we appreciate your patience should any arise!

GIFT RETURNS

If you received a gift and need to return any merchandise, we would be happy to accept the items back so long as they meet the full return criteria. We will also issue a new gift card for returned products, as is stipulated in our policy and process above.

Please send us a message at contact@foraygolf.com with the details of the transaction and merchandise being returned. A customer service representative will respond to your inquiry within 24-48 hours.

WHAT IF MY ITEM ARRIVES DEFECTIVE, DAMAGED, OR INCORRECT?

If you receive an item that is defective, damaged in transit, or not what you ordered, this is handled separately from our standard return process — the requirements below do not apply in this case:

• The $7.50 domestic return shipping fee is waived
• Items do not need to be unworn or in original packaging
• The 30-day return window does not apply — please contact us as soon as you notice the issue
• This applies even to items marked Final Sale

Please email contact@foraygolf.com within 14 days of delivery with your order number, a description of the issue, and a photo of the defect, damage, or incorrect item. We will arrange a free return shipping label (domestic) or reimburse reasonable return shipping costs (international), and issue a full refund or replacement once confirmed — your choice, subject to availability for replacements.

A customer service representative will respond to your inquiry within 24–48 hours.

WHAT IS YOUR FINAL SALE POLICY?

All discounts over 40% are considered FINAL SALE and will be labeled so on the product page.

FINAL SALE ITEMS CANNOT BE RETURNED OR EXCHANGED.

Please keep this in mind BEFORE making a purchase — if you have questions about the product selection or sizing please reach out to customer service for assistance prior to finalizing your order.